How to Fix Problem of Random hard resets with no errors, pop-ups, or bsod. ~ Booster PC-Resolve Your Computer Problems Easily

Monday, February 29, 2016

How to Fix Problem of Random hard resets with no errors, pop-ups, or bsod.

Questions: Hello!

I am usually pretty self sufficient when it comes to building/troubleshooting computers, but i am at a complete loss on this one. :/

So, I rebuilt a PC for a friend with a bunch of new parts and it started crashing about a week after he took it home (specs below). At first it was crashing ALL the time...playing games, watching twitch, anything. It would just randomly do a hard reset and restart normally without any sort of error codes, pop-ups, or even a bsod. I really mean random too, i desperately tried finding some consistency to the problem, but no luck on that.

Long story short, i have tested and swapped just about every part in this computer (except for the dvd drive). I have ran Memtest overnight on several occasions with no errors. I have checked and rechecked all bios settings and nothing is overclocked, memory timings are all dialed in correctly. Temperatures have not surpassed 55C on the CPU, and 70C is the max on the GPU. I have done a completely fresh reinstall of Windows 10 Pro 64-bit, and installed several different versions of drivers (and yes i cleaned out the old files after each uninstall). I unchecked that little box that auto restarts on system failure. I've read through several posts on stuff similar to this and tried different suggestions. Nothing. This was even happening with Windows 7 beforehand.

All of this, among other things i can't quite remember at the moment, have only slowed down the crashing to a minimum. After installing a new ssd and installing slightly older drivers, it seems to have cut down the crashing quite a bit. Right now it has reset twice in the past 24 hours, and it has only happened after exiting games, specifically BF4 and Garden Warfare.

I have checked the Event Viewer several times and three things pop out at me.

1) Kernal-Power (event id:41)
2) Whea-Logger (event id:20, AMD Northbridge)
3) bug-check (event id:1001)

It seems like it is trying to tell me there is a fatal error with the CPU...but i have pretty much ruled out every possible hardware issue there could be at this point, including lack of power and bad video cables.

i want to say it is a driver issue of some sort...but i am running a barebones OS right now with only the essentials running, and i have tried several different driver versions to no avail. I am totally dumbfounded and hopefully you guys could delve into my dmp files and help me out since i have no idea how. :P

Here's the specs, and i appreciate any help! Debugging files are attached.

Windows 10 Pro 64-bit
-AMD FX-8120
-Gigabyte 78LMT mATX mobo
-2x4GB G.Skill Ripjaw X 1600Mhz 9-9-9-24
-Corsair CX 600w Bronze
-MSI GeForce 960 2GB (355.58 driver installed, graphic and audio drivers ONLY)
-OCZ Trion 100 120GB SSD
-WD Blue 1TB 7200rpm HDD
-Enermax Ostrog case w/ several 140mm fans

I'm going to bed for now, ill check back tomorrow while I'm at work and provide any needed info. Thank you!
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